If the all of the colors are printing on the nozzle check, the printer would appear to be working fine. https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa Do all colors print fine on normal paper? Keep me posted for further help. Wait until the printer is idle and silent before you proceed. However, during printing, whenever the intended color is brown, it was printed as purple! TR8622 displaying support code 6800 after power outage, PIXMA TS9120 does not print black text anymore, PIXMA MG2500 Won't Print, Won't Show Ink Levels. Here's what I've tested so far. Have you tried printingusinga different ink cartridge? The opinions expressed above are the personal opinions of the authors, not of HP. Did the necessary alignment as instructed. Only when printing photos does it do this.
Please help. I've cleaned the printheads and the test sheet prints fine.
Please help. What else can I do to get back to printing black? Thanks for the super quick reply. It's worked great since I got it last year. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Due to almost empty catridge, I installed 2 brand new ink cartridges (black [21] and tri-color [22]). If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". When the second cleaning stage completes, a test page prints. That seems to have corrected the issue. Thenclean the print head, if necessary. This would typically happen when printing on photo paper or printing graphics. Use an automated tool to clean the printhead. Most likely you are printing with an inkjet printer and the yellow and cyan colors have run out and you are printing in a mode that would use color ink for printing black.
Yes, the nozzle test looked like that. 
I ask that you do not post this information publicly, instead, send me a private message. Black only or gray scale is still fine. Operating System: Microsoft Windows 7 (64-bit) I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. Open the printer driver setup window. If the print quality is good, touch Done. This would typically happen when printing on photo paper or printing graphics. I am not familiar with those, so I will detail mine as best as I can and you can see what matches yours. You may also refer to this document with steps to fix "Print Quality Issues" issue applicable for your printer -, Also, try updating the printer's firmware -, HP Printers - Updating or Upgrading Printer Firmware.
Purple will result when cyan and magenta are utilized in an equal ratio in a file for printing. 07-06-2022 Not to worry, I'll do my best to help you. When the first cleaning stage completes, a test page prints. I use this printer for art prints and really need to get back to work. Press WINDOWS-R on thekeyboard to bring up the Run window, type in '. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. I will be delighted to assist you. If these stepsresolved the issue, touch No to skip the last cleaning stage. 
If it still does not copy in color then it is a hardware issue with the printer.If it copies fine, then follow the steps in my previous post to correct the issue. Reconnect the power cord to the rear of the printer. I have cleaned printer heads. 
If my answer was helpful please click "Yes" to the "Was this post helpful" question. This would typically happen when printing on photo paper or printing graphics. Why Is My HP Printer Printing Purple Instead Of Black? COMPLEJO DE 4 DEPARTAMENTOS CON POSIBILIDAD DE RENTA ANUAL, HERMOSA PROPIEDAD A LA VENTA EN PLAYAS DE ORO, CON EXCELENTE VISTA, CASA CON AMPLIO PARQUE Y PILETA A 4 CUADRAS DE RUTA 38, COMPLEJO TURISTICO EN Va. CARLOS PAZ. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! 2) What's the application you are trying to print from? The Setup menu displays. if you feel my post solved your issue, it will help others find the solution. " Examine the test page for print quality. I would like to know the following information to assist you better: Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Identify any cartridges that are low or empty, and then continue to the next step. I will be happy to help. You can also show your appreciation, with a kudos, by clicking the thumbs up" button! (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. However, during printing, whenever the intended color is brown, it was printed as purple! If the print quality is not good, touch Clean Again. Post thePrint Quality Diagnostic page here so we can help you further. Run a nozzlecheck to see if any of the print head nozzles are clogged. If this helps,please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles. This causes the colors to be off. My Canon ix6820 printer has started having problems recently with printing black. Run a 'Setup Purge'. Select the printer driver you wish to uninstall. Wait until the printer is idle and silent before you continue. If the print quality is not good, touch Clean Again. I have been it to print photos and school worksheets for students & such. I genuinely hope the issue gets resolved without hassles and the unit works great. - edited Black only or gray scale is still fine. Didn't find what you were looking for? But if I opened a photo from my documents and tried to print it through photo viewer or any app that wasn't Photoshop, it printed all blacks as purples. Check documents on compatibility, FAQs, upgrade information and available fixes. And, Welcome to the HP Support Community Run a nozzlecheck to see if any of the print head nozzles are clogged. Never turn off the printer when ink cartridges are missing. Did you make any changes to your printer? I did another test page for the colors and they all come out perfectly fine. 
I am just so frustrated now and need SO many things printed, like now! Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. if you feel my post solved your issue, it will help others find the solution. "
No matter how many settings I have double checked, rechecked, troubleshooted many times againI am stuck with black only even if I make a copy of something in full color. Hope this helps. It's an Office Jet Pro 6978. So, since I was trying to print on glossy paper settings without both black cartridges installed, the printer was trying to account for the missing ink by printing black as purple instead.
I even tried cleaning the print catridge using the HP Solution Center s/w but to no avail. First Time Here? (250 cartridge number) a total of five cartridges. Hey there! Otherwise, continue troubleshooting. (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. Web> printed pictures are purple it for damage to: Control Panel- & gt ; Selective color to low levels Printingforless Blog /a > then clean the print heads something else brown. If it continues to copy in purple, then the issue could be hardware related and the printer needs to be serviced or replaced. This causes the colors to be off. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Check if your drivers working fine:Software and Driver Downloads. Sunshyn2005I work on behalf of HPIf you found this post helpful, you can let others know by clicking the Accept as Solution button.
- last edited on To try single-cartridge mode follow the below steps: remove the black ink from the printer, leave the color in and try printing, then remove the color ink and, insert the black in and try printing, Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware. The opinions expressed above are the personal opinions of the authors, not of HP. If your printouts have incorrect colors, try thesesolutions: Make surethe paper type setting matches the paper you loaded. Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question Did the nozzle check that you printed match the example below: Please open the cover to your printer. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. - edited Hi Kazi - many thanks for your reply - when I checked the ink, the colour one was quite low, but as I am subscribed to Instant Ink, didn't think this could be the problem, as I haven't received any new cartridges as yet!!!! Lote en Mirador del Lago:3.654 m2.Excelente vista al Lago, LOTE EN EL CONDADO DE 1430 m2, EN COSQUIN.
Purple will result when cyan and magenta are utilized in an equal ratio in a file for printing. The opinions expressed above are the personal opinions of the authors, not of HP. I have a feeling this is your problem. Every time I printed on glossy paper settings, it was purple. The blue block is blue; however, when I print or make a copy, everything blue prints as purple. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover. All of a sudden today my printer started printing only in light grey instead of black. Modify the color settings according to what youve learned about the color wheel HP INSTANT INK, HP+ PLANS: INK AND TONER. The problem was caused by Photoshop's color management settings. I am not an employee of HP, I am a volunteer posting here on my own time. I have checked ink levels on the black cartridge but it is at over 50%. To reset the printer, disconnect the printer from the power source, and then reconnect it. IDEAL OPORTUNIDAD DE INVERSION, CODIGO 4803 OPORTUNIDAD!! How to scan and print photo on photo paper with Pixma TS6420a ? First, remove the print server drivers by following these steps. By using this site, you accept the . Canon U.S.A Inc. All Rights Reserved. by This time it was because of the ink cartridges. Examine the test page for print quality. A very good day to you. First Time Here? Check the print quality of the test page. My Canon Pixma G3260 can print black just fine. You do not need to continue troubleshooting. I ended up going ahead and installing the most recent driver for my printer and it seems to have overwritten whatever PS had in place because it's printing in black again. Don't worry I'll try to help you out. 07-13-2021 It's been working absolutely ok and printing actual black up until now, but today, in the middle of a sheet, it started printing purple instead of black.
09-09-2019 WebIncorrect Colors. By using this site, you accept the . Make surethe Black/GrayscaleorGrayscalesetting is not selected in yourprinter software. Taryn. I have made sure the preferences are set to grey scale off. Select "Remove driver and driver package" and click OK. Link to reinstall the full feature software: Try to print the snaps now. On the printer control panel, touch the Settings icon ( ). Please provide me with either your Instant Ink account or the email address you used to enroll. Are you using genuine HP cartridges or refilled ink. Operating System: Microsoft Windows 7 (64-bit) I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. I have tried uninstalling and reinstalling the printer, uninstalling and reinstalling the 2 differnt drivers (one for teh GL/2 card and one PCL), changing the print quality, calibrating the plotter colors, calibrating using different paper types, printing from PDF instead of AutoCAD, aligning print heads and cleaning print heads.
A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. You are a privileged HP customer and we value your relationship with HP greatly.
11:28 PM WebRemove the cartridges and reinstall them in the correct slots. 
Print a color pattern. This means both the printer driver and the application or your OS is managing the color profile the printer is using.
Check the print quality of the test page. Reproduction in whole or part without permission is prohibited. Ask the community. Run a nozzlecheck to see if any of the print head nozzles are clogged. Link for phone support:http://hp.com/contacthp If the unit is under warranty, then the manufacturer's warranty takes care of repairs and replacements. Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question Deleting and adding back the printer from System preferences All to no avail and bizarrely the blue colour is now developing a purple hue. @mwall777,Welcome to the HP Support Community. It prints out in the correct format/layout. (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. Even so, none of the prints I've made have had accurate colors. If your printouts have incorrect colors, try thesesolutions: Make surethe paper type setting matches the paper you loaded. 
On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). I have tried the following steps to no avail: 1. Replace low, empty or faulty ink cartridges on the printer. Cleaning the printheads 3. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover. Swipe the display to scroll to Tools, and then touch Tools. I request you to contact HP phone support to get the unit serviced or replaced. Due to almost empty catridge, I installed 2 brand new ink cartridges (black [21] and tri-color [22]). Keep me posted. By using this site, you accept the . Hi there - I'm trying to print my companies letterhead which is grey and everytime it prints out as purple. Oddly it will happily photocopy black and white. When you open the document, please scroll to the section titled "Colors quality, colors do not match".
By using this site, you accept the . All the cartridges are brand new and full, I did a nozzle test and the test sheet was fine (it printed in black) but it keeps printing in purple. 
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Designed by, INVERSORES! If theissue persists, continue to the next solution. 1. Ask the community. I have checked ink levels on the black cartridge but it is at over 50%. Unplugging the printer 2. Cleaning the printheads 3. Let me know how this goes. Replacing the black cartridge 4. First Time Here? Thenclean the print head, if necessary. On the printer control panel, touch the Settings icon ( ). And, Welcome to the HP Support Community
It has been a while since anyone has replied. Touch Tools, and then touch Clean Printhead. What else can I do to get back to printing black? The black will come out as a dark purple instead of black. Unplugging the printer 2. When I try to print a picture, it is coming out partially a gradient black to purple. HP INSTANT INK, HP+ PLANS: INK AND TONER. Please replace cartridges and check again. It now substitutes all black in photos for a dark, sometimes pastel purple color, except for when I am printing documents/shipping labels, etc, then it prints in black.
Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems.
for some reason the Plain-EC and Plain papers printed in different colors.If there are no issues in the ink cartridge and still the Epson printer wont print black, then there are more chances that the Please click Accepted Solution on my public post if you feel my post solved your issue, it will help others find the solution. If the print quality is good, touch Done. I've now been in contact with HP and they are sending me express delivery some new ones, so hopefully this will now rectify my colour printing problem - I'll keep you posted, but just wanted to let you know what is happening, as I didn't want you to think that I'm ignoring you. Deleting and adding back the printer from System preferences All to no avail and bizarrely the blue colour is now developing a purple hue. Ask the community. 7. 
On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover. The opinions expressed above are the personal opinions of the authors, not of HP. Replace low, empty or faulty ink cartridges on the printer.
WebIncorrect Colors. WebIncorrect Colors. After I started getting purple prints, I tried changing the print settings through photoshop, but the best I could get was it to print in an undersaturated grey (and it only worked when I checked the box for Photoshop to handle colors, not the printer. 
I even tried cleaning the print catridge using the HP Solution Center s/w but to no avail. Touch OK, and then examine the test page for print quality. On the printer control panel, touch the Settings icon ( ). Mechanical noises during the cleaning process are normal. I have cleaned printer heads. I only use HP print cartridges and all have an ample supply of ink. Seems like you found a solution.
Take care now, stay healthy, keep smiling big and do have a blessed year ahead. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 
It's been working absolutely ok and printing actual black up until now, but today, in the middle of a sheet, it started printing purple instead of black. If none of the cartridges are low on ink, you do not need to replace them yet. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. First off, for better clarity and to assist you better, I would require more information regarding this. The opinions expressed above are the personal opinions of the authors, not of HP. As it turns out, one cartridge, the skinnier of the two black ones, contains ink only compatible with glossy papers. HP INSTANT INK, HP+ PLANS: INK AND TONER. Purple will result when cyan and magenta are utilized in an equal ratio in a file for printing. The printer cleans the printhead, and then prints a test page. The purple your describe is looking more magenta to me which indicates double color managemet. This causes the colors to be off. Open the printer driver setup window. I have made sure the preferences are set to grey scale off. I have checked ink levels on the black cartridge but it is at over 50%. I'm printing out the nozzle-check pattern, and even on that, now I'm seeing purple instead of black intermittently. Click the Kudos, Thumbs Up" on the bottom right to say Thanks for helping! I cleaned the heads of the printer and all printed out as should be. My Envy 7640 copies in black but prints in a light purple. Ask the community. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! I left the empty Tri-color in as I don't have any replacement for it on hand. Unplug the power cord from the wall outlet. 01:50 PM. I hope things work great for you. Run a 'Setup Purge'. A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. The printer cleans the printhead, and then prints a test page. I had let the skinnier black cartridge run out since I had the bigger one, didn't know why the printer needed two. I printed a test page from my computer and it came out perfect. The issue may be related to either the image that you are printing or your software. It has been a while since anyone has replied.
Touch Tools, and then touch Clean Printhead.
Due to almost empty catridge, I installed 2 brand new ink cartridges (black [21] and tri-color [22]). If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Run a nozzlecheck to see if any of the print head nozzles are clogged. Let's continue with the troubleshooting steps now. It has been a while since anyone has replied. First Time Here? 
Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! Reset the printer. Below, I have posted a link to a document that offers some troubleshooting solutions to this issue. Why Is My HP Printer Printing Purple Instead Of Black? Print a color pattern. Keep me posted. The opinions expressed above are the personal opinions of the authors, not of HP. I'd like to help @Little_Mac, Cheers, A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. This means both the printer driver and the application or your OS is managing the color profile the printer is using. Thanks again, Teresa, The opinions expressed above are the personal opinions of the authors, not of HP.
Reset the printer. Teresa, Hi again David, I meant to mention I have been printing from Microsoft 2013 successfully, up to now. Please reach out for any issues and I'll be there to assist you. 
03/30/2023: New firmware updates are available. If the print quality is good, touch Done. remove the black ink from the printer, leave the color in and try printing then remove the color ink and, insert the black in and try printing Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hope this helps! Ask the community. From the home screen on the printer control panel, touch theInkicon (. 12-28-2016 First Time Here? Click Here. If the print qualityis good, touchDone. My printer is printing and copying all blue as purple. 09:40 AM Turn the printer on, if it is not already on. TouchTools, and then touchClean Printhead. Plug the power cord back into the wall outlet. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. Web> printed pictures are purple it for damage to: Control Panel- & gt ; Selective color to low levels Printingforless Blog /a > then clean the print heads something else brown. I ended up getting it sorted last night. Please help. If you have any ideas it would be most appreciated, have a great day!!! All of a sudden today my printer started printing only in light grey instead of black. Kudos to you on that score.
Please clean the printhead and try copying in color. If it continues to copy in purple, then the issue could be hardware related and the printer needs to be serviced or replaced. Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping! 09-09-2019 Printers with a touchscreen or menus: On the printer, open theSettingsorSetupmenu, touchToolsorReports, and then touchPrint Quality Reportor similar. Awesome diagnosis and troubleshooting as well before posting. 
Wait until the printer is idle and silent before you continue. If the copy also copies only in black and not in color, then it is a hardware issue with the printer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When I tried ot adjust to a deeper richer and best quality, the entire picture now prints out purple.